I have come under some criticism in recent days for not providing 'free' access to our REMDR platform, given the circumstances of COVID-19. Some colleagues voiced their views that I am just trying to make money out of a really bad situation - but it's simply not true.
I currently have a small team working very long hours trying to code improvements to our system. These improvements will help you continue to treat your clients with the most effective and user-friendly system possible. REMDR was built and funded by me, as an EMDR Consultant, from scratch.
REMDR was launched at the EMDRIA conference in the USA in August 2017. The feedback was very positive and many considered it unique and innovative. However, most therapists prefer to see clients face-to-face, so this didn’t translate into any tangible demand. I was undeterred as I have been driven to provide an effective system for EMDR Therapy to be delivered remotely, primarily to support our own services.
We simply haven’t had the capability to offer REMDR for free until now, due to the 'manual' processing that is required to add users to our system. We had to address our obligations to make it safe and secure. IT development is slow and very costly. It will be patently obvious that there are no other platforms of this standard available anywhere in the world. I am committed to helping EMDR Therapists around the globe now, and into the future.
PsychNEXUS is our HIPAA compliant platform within Zoom. It costs me several hundred USD annually (up front paid to Zoom) for me to add you to PsychNEXUS, due to the HIPAA obligations. This is why it can take up to 24 hours for you to gain access to the system. We have a 'head Agreement' with Zoom and we allow you to access our HIPAA compliant version. This was the MOST cost effective way I could find to enable individual therapists to gain access to a HIPAA compliant platform and we have been working this way, in partnership with Zoom, since 2017. You can gain access to your own HIPAA compliant Zoom account starting from $200USD per month - see Zoom Healthcare pricing for yourself if you like.
This morning (Sunday) we have worked out a way to give you access to our PsychNEXUS account for FREE. Please note, this is not HIPAA compliant at this level and it will only allow you to be on a call for 40 minutes maximum - but it will allow you to fully 'test' REMDR with the video conferencing system it was built for, if you do not have your own Zoom account.
Alternatively, if you are already using a Zoom account, you will be able to utilise the Free Trial of REMDR via the share screen functionality within Zoom. We hope to be able to offer the Free Trial in the next few days.
I WANT TO SUPPORT OUR INTERNATIONAL EMDR COMMUNITY
I will be running free 'group' EMDR Consultation sessions online through PsychNEXUS starting this week for anyone who needs support or instruction about how to work effectively online. Details will be posted here on the website shortly. I have given a lot of my time over the past week to EMDR Therapists all around the world, to try and resolve this issue and it has all been for free.
My primary goal is to help EMDR Therapists to help people. PsychNEXUS is a business which provides a platform. In these very challenging times, the business is doing its best to provide a cost-effective service to EMDR Therapists.
Anyone who has worked with me would tell you that I am not in this to profit from these unprecedented global circumstances. I have been developing REMDR for three years and I will continue to improve our systems well past this pandemic. I continue to be extremely generous with my time and energy as I merely want to help everyone to be able to deliver effective therapy online.